Blog

iGaming CRM Strategies, Trends & Insights

Stay ahead with the Best iGaming CRM strategies, latest news & industry trends, and expert insights. Explore data-driven resources, actionable tips, and proven best practices to boost player engagement, maximize retention, and drive business growth

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Strategies

Strategic Player Segmentation: Elevating iGaming Success

Grouping of your players into various units; small or large, based on their behavior - commonalities and shared characteristics is ...

What is igaming
Strategies

What is iGaming? Trends, Technologies, and the Future

Over the past decade, iGaming has transformed the way people play and bet online. With...
CRM
Features

CRM Features, Benefits & iGaming Solutions for Business Growth

Customer Relationship Management (CRM) is essential for businesses looking to build strong, lasting relationships with...
SMS marketing for casinos
Strategies

The Best SMS Marketing Strategies for Online Casino

SMS marketing remains one of the most powerful ways for online casino to connect with...
Multi-channel marketing for iGaming
Strategies

How Multi-Channel Marketing Helps iGaming Brands Grow

The iGaming industry is constantly evolving, and brands must find new ways to engage and...
Predictive analytics for casinos
Strategies

The Role of Predictive Analytics in Casino Retention

Retention is the most significant challenge in the online casino industry. Attracting new players is...
How to reduce churn in online casinos
Strategies

How to Reduce Churn in Online Casinos (Step-by-Step Guide)

Attracting new players to an online casino is just the beginning—it’s keeping them engaged that...
CRM
Features

CRM Features, Benefits & iGaming Solutions for Business Growth

Customer Relationship Management (CRM) is essential for businesses looking to build strong, lasting relationships with...
iGaming Platform
Features

Why iGaming Platform Need Specialized CRM Solutions

The iGaming industry has rapidly evolved, becoming one of the most competitive and fast-paced markets....
Unified Customer 360 View Matters
Features

Why a Unified Customer 360 View Matters?

In today’s digital-first world, businesses generate vast amounts of customer data from multiple sources—websites, mobile...
CRM-Technology
Features

Optimizing SaaS Retention Tools with OptiKPI’s Analytics

Customer retention is the foundation of a sustainable SaaS business. While acquiring new users is...
customer segment
Features

Maximize ROI with Advanced Customer Segmentation Techniques

Here’s a question for you: Are you really getting the most out of your marketing...
marketing automation
Features

How to Automate and Optimize Retention Marketing

Let’s talk about something every iGaming operator knows: getting players is only half the battle....
Ninja-Casino1
News

How Ninja Casino Achieved a 27.3% Uplift in Player Reactivation with Real-Time Data

How can real-time data and personalized CRM campaigns drive player reactivation in the competitive iGaming...
Spinning Success point
News

Play North’s 29% Engagement Boost

"We have a seamless platform to manage all our player activities in one place and...
Spinning Success
News

Lataamo Spins Up 9% Conversion Rate Boost with OptiKPI

Betting on Retention: Lataamo's Unique Challenge Lataamo, a young and innovative online casino operating under...
What is igaming
Strategies

What is iGaming? Trends, Technologies, and the Future

Over the past decade, iGaming has transformed the way people play and bet online. With...
SMS marketing for casinos
Strategies

The Best SMS Marketing Strategies for Online Casino

SMS marketing remains one of the most powerful ways for online casino to connect with...
Multi-channel marketing for iGaming
Strategies

How Multi-Channel Marketing Helps iGaming Brands Grow

The iGaming industry is constantly evolving, and brands must find new ways to engage and...
Predictive analytics for casinos
Strategies

The Role of Predictive Analytics in Casino Retention

Retention is the most significant challenge in the online casino industry. Attracting new players is...
How to reduce churn in online casinos
Strategies

How to Reduce Churn in Online Casinos (Step-by-Step Guide)

Attracting new players to an online casino is just the beginning—it’s keeping them engaged that...
personalized experiences
Strategies

The Role of Segmentation in Personalized Experiences

Segmentation and personalized experiences are no longer optional—they’re the foundation of effective marketing in today’s...
What is igaming
Strategies

What is iGaming? Trends, Technologies, and the Future

Over the past decade, iGaming has transformed the way people play and bet online. With...
Multi-channel marketing for iGaming
Strategies

How Multi-Channel Marketing Helps iGaming Brands Grow

The iGaming industry is constantly evolving, and brands must find new ways to engage and...
Predictive analytics for casinos
Strategies

The Role of Predictive Analytics in Casino Retention

Retention is the most significant challenge in the online casino industry. Attracting new players is...
Best CRM for iGaming
Trends

Best CRM for iGaming: A Complete Comparison

Running an online casino isn’t just about offering great games and smooth payments. The real...
Top iGaming CRM Solutions
Trends

Best iGaming CRM Solutions: Top Tools to Boost Player Engagement & Retention

Best iGaming CRM platforms are essential for operators looking to maximize player engagement, automate marketing,...
CRM Technology
Trends

The Evolution of CRM Technology: What to Expect in 2025

Customer Relationship Management (CRM) technology has evolved tremendously over the past few decades, transforming from...