The Future of iGaming Retention
iGaming retention is one of the biggest challenges operators face today. Imagine this: You’ve launched a new iGaming platform, and players are signing up in droves. Deposits are flowing in, sessions are active, and everything seems perfect. But as the months go by, you notice a troubling trend—player activity starts to drop, deposits slow down, […]
The Trending Features to Look for in Casino CRM Software
As the iGaming industry evolves, so do the expectations of players and the challenges operators face. To remain competitive and deliver exceptional experiences, casino operators are turning to casino CRM software with cutting-edge features. Gone are the days when a CRM was simply a database for storing player details. Modern casino CRMs are packed with […]
10 Key Elements Influencing Casino Players’ Loyalty
In the realm of casino gaming, the loyalty of players to a particular brand throughout their journey is greatly influenced by several key factors. Understanding and recognizing these elements empowers casinos to develop effective strategies to cultivate loyalty and retain players. In this article, we will explore the fundamental factors that shape the loyalty of casino players during their gaming experience.
How to increase customer retention in your online casino or sports betting site?
Which is more challenging? To attract new players to your platform or customer retention. The answer is quite simple, customer retention for gaming is as complicated as acquiring new players.
3 best customer loyalty programs for gaming operators
The challenge for the casinos and online gaming sites in common is retaining customers. Only when an iGaming business manages to boost their retention and control the churn rate do they come up on top. But as a gaming operator, how will you accomplish it? The answer is Loyalty programs.