The Future of iGaming Retention
iGaming retention is one of the biggest challenges operators face today. Imagine this: You’ve launched a new iGaming platform, and players are signing up in droves. Deposits are flowing in, sessions are active, and everything seems perfect. But as the months go by, you notice a troubling trend—player activity starts to drop, deposits slow down, […]
Why Real-Time Data is Essential for Your Sports Betting CRM
Sports betting is exciting when it’s live—and so are your marketing campaigns when it comes to engaging with your sportsbook players. In the fast-paced world of sports betting, where every second counts, engaging players in real time is not just a competitive edge; it’s a necessity. A robust Sports Betting CRM powered by real-time data […]
Customer Segmentation in iGaming: A Guide to Maximizing Player Engagement
Are you still relying on a one-size-fits-all marketing approach for your iGaming platform? Think twice. In today’s competitive market, players expect personalized experiences and tailored offers. If you’re not delivering these, your players may jump ship to platforms offering more relevant rewards and promotions. So how do you provide a truly personalized experience? The answer […]
iGaming CRM 101: Understanding Player Lifecycles and Optimizing Retention
For online casinos and sportsbooks, retaining players is as critical as acquiring them. While marketing efforts often focus on onboarding new players, a strong retention strategy powered by iGaming customer relationship management (CRM) is essential for long-term growth and profitability. This guide provides an introduction to iGaming customer relationship management, explores the stages of the […]
Mastering Customer Segmentation and Targeting: iGaming Success
In this comprehensive guide, we delve into the profound impact of customer segmentation and targeting in the iGaming industry, exploring how it can drive exponential growth and propel your brand to new heights.
How to increase customer lifetime value in iGaming: Top 5 key strategies
Customer lifetime value (LTV) is a crucial metric for any iGaming operator looking to maximize their revenue and profitability. LTV refers to the total value that a customer will bring to your business over the course of their lifetime. By understanding and increasing LTV, iGaming operators can attract and retain high-value customers, increase their revenue per customer, […]
SMS Marketing for Online Gaming
SMS stands for Short Message Service. SMS marketing is sending out promotional campaigns in text messages (SMS) for marketing purposes. These messages usually deliver offers, updates, or alerts to customers. Also, OTP’s are widely sent via SMS for authentication purposes.
Push Notifications for the Gaming Industry
Push notifications are instant messages that pop up at the top or bottom corner of a screen; they differ depending on users’ browser/ mobile device. An exciting attribute of this communication channel is – it is hard to ignore! Push notifications reach users even when they are not active on that app/website; Likewise, smartphones display messages […]
Unlocking Player Retention Excellence: 7 Cutting-Edge Player Retention Strategies and Tools for 2024
In today’s highly competitive gaming industry, player retention is essential for success. Players have more choices than ever before, so it’s important to keep them engaged and coming back for more. According to a recent study, gaming businesses with high player retention rates achieve revenue growth that is 50% higher than those with low retention […]
5 Best Gaming Marketing Campaigns ever
Did all gaming platforms benefit? Of course not. With the surge in gaming participation, the competition between the gaming operators also took off to crazy heights. Those who took advantage of the situation managed to rise with the trend. Others, not so lucky. Countless gaming firms shut down during the pandemic, yet others cased in.